How to Get a New Activation Code for My5?

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 If your My5 activation code has expired or isn’t working, you can easily generate a new one by following these steps:

https://my5tvactivate.groovehq.com/help/how-do-i-activate-my5-on-my-smart-tv

https://my5tvactivate.groovehq.com/help/how-do-i-enter-the-my5-activation-code


Method 1: Sign Out and Sign In Again

  1. Open the My5 app on your device.
  2. Navigate to Settings and select Sign Out.
  3. Close the app and restart your device.
  4. Open the My5 app and select Sign In or Activate.
  5. A new activation code will be displayed on your screen.

Method 2: Uninstall and Reinstall the My5 App

  1. Uninstall the My5 app from your device.
  2. Restart your device to clear any cached data.
  3. Reinstall the My5 app from the app store.
  4. Open the app, go to the activation section, and get a new activation code.

Method 3: Refresh the Activation Page

  1. On a separate device (phone, tablet, or PC), go to www.channel5.com/activate.
  2. Sign in to your My5 account.
  3. If an old code appears, refresh the page or sign out and sign back in.
  4. A new activation code should appear on your TV screen when you reopen the My5 app.

Troubleshooting Tips:

  • Ensure your device is connected to the internet.
  • Restart your router if the activation code doesn’t appear.
  • If the issue persists, contact My5 customer support for assistance.

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